Payments and Shipping
PAYMENTS:
Payment options include -
- Paypal
- Credit or Debit Card
- American Express
- Humm (Australian customers only)
- Afterpay
If you have any questions regarding payments, please don't hesitate to email us at info@blushclothingplayhouse.com!
SHIPPING:
NOTE: Please read product descriptions! Since our pieces are all made to order, the production timeframe will be stated on the product page when you're placing your order. The shipping timeframes on this page apply once your product is made and don't take the production time into account.
All items are shipped directly from us in Melbourne, Australia.
FOR OUR AUSSIE BABES -
Standard shipping is through AusPost and is at a flat rate of $11 Australia wide! We also offer Express Shipping for a flat rate of $15 Australia wide.
Once your order is placed and paid for, your items will be handmade to order and then dispatched as soon as possible! You will receive an email once it has been sen, complete with your parcel tracking number.
Once your order has been shipped, the estimated shipping timeframe is as follows:
Standard shipping: 3 - 7 business days
Express shipping: 2 - 4 business days
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Please note that during peak times (Christmas, Easter, etc.) or sales periods it may be a little slower than usual! Please allow a little extra time in this case as there's often a backlog of orders (although we try to be quicker!). If you have any concerns after that time, please feel free to contact us at info@blushclothingplayhouse.com!
FOR OUR NEW ZEALAND BEAUTIES -
We now ship to NZ!
Once your order is dispatched, you will receive an email with your tracking number. All of our International shipping is done via AusPost.
$15 Standard Shipping! Delivery approx. 3 - 5 business days
Please allow a couple of days more than the estimated time for your country for your items to arrive from the day of dispatch incase there's small delays. Unfortunately, once your order leaves our hands it is now up to the shipping company. If you have not received your parcel after the estimated time, please feel free to contact us at info@blushclothingplayhouse.com and we will chase it up for you!
If shipping doesn't appear at the checkout for your country, please email us with your details and we will do our best to get it to you.
CUSTOMS DUTIES AND TAXES FOR INTERNATIONAL ORDERS
Click here to check if customs or duty fees may apply to you.
Customs and Import Duties and Taxes are only charged for international orders. Your order may or may not attract custom duties and taxes depending on the value of your parcel, and it is solely up to the person receiving the order to cover these costs.
By placing an order, the customer agrees to release all financial responsibility from Blush Clothing Playhouse in relation to any Customs, Duties and Taxes that may be attracted to a New Zealand or International shipment. The customer is required to pay all custom duties and taxes on their order.
Unfortunately, these charges are out of our hands and they widely vary depending on the receiving country, which means we are unable to estimate what your particular charges might be. We advise contacting your local customs office for more accurate information and to avoid being surprised by any unexpected delivery charges are your end.
PLEASE NOTE:
We are not liable if you've given us the wrong shipping address for your order. If we receive an order back because of a wrong/incomplete shipping address and it matches what you provided us with, you will be required to pay for postage to send it out again plus any fees (return to sender fees, etc) that are incurred before it is re-shipped.
If you've given us the wrong address on your order, please contact us ASAP to let us know and we will do our best to rectify it for you.